Technical Support Engineer Postman Kibana Splunk And Grafana

About the Role

Technical Support Engineer ( Postman, Kibana, Splunk, and Grafana is required) Location: Basking Ridge, NJ- Hybrid

Fulltime Position Technical Support Enginee Customer Support: Provide first-level technical support to customers. Ensure

a high level of customer satisfaction through effective communication and problem resolution .Incident Management:

Monitor and triage incoming support requests via various channels (phone, email, ticketing system) and prioritize them

based on urgency and impact. Log and track all customer interactions, activities, and resolutions accurately in the

ticketing system .Troubleshooting: Diagnose and resolve basic technical issues related to banking systems, applications,

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.